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Lead Software Engineer-Middleware Reliability Engineering

Visa

Salary not specified
Sep 5, 2025
San Mateo, CA, USA
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Transform global payment systems through automation and innovation at Visa.

Requirements

  • Experience with HashiCorp Vault and secret management
  • Experience implementing and troubleshooting mutual TLS authentication protocols for secure service-to-service communication in distributed systems is required.
  • 10+ years of proven experience in Software Development or DevOps roles, with a strong focus on middleware technologies and infrastructure automation.
  • Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.
  • Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker)
  • Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
  • Hands-on experience with CI/CD pipelines and Jenkins.

Responsibilities

  • Drive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance middleware reliability across Visa's network, implementing operational best practices and integrating quality measures throughout the product development lifecycle.
  • Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
  • Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
  • CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.
  • Observability Enhancement: Integrate middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
  • Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps and Observability practices.
  • AI Integration: Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation and operational intelligence.

Other

  • You're passionate about automation and infrastructure as code
  • You enjoy mentoring and knowledge sharing
  • You approach problems systematically and thoughtfully
  • You value collaboration and clear communication
  • You're eager to learn and adapt to new technologies