JPMorgan Chase is looking to improve the reliability, scalability, and resilience of its Home Lending platforms, ensuring they run smoothly in production.
Requirements
- Formal training or certification on software engineering and SRE concepts and 5+ years applied experience.
- 5+ years of experience working as a software developer/engineer, SRE/DevOps, platform engineer, or similar.
- Hands-on practical experience in designing resilient system design, application development, testing, that improve operational stability and reliability.
- Experienced in working and integrating internal and third-party systems developing APIs.
- Advanced in one or more programming language(s) (e.g. Python) and practical cloud native experience.
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
- Proficient in all aspects of the Software Development Life Cycle.
Responsibilities
- Partners and collaborates with product, architecture, security and operations teams prioritize reliability and embed best practices across the software development lifecycle to improve operations across the Loan Origination environment.
- Lead and develop resilient software solutions that improve reliability, scalability and system performance of the Loan Origination System (LOS).
- Leads evaluation sessions with external vendors, startups, and internal teams to outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
- Design, Develop and Automate operational workflows to help improve Mean time to resolve (MTTR) and Mean time to detect (MTTD).
- Enhance observability by identifying gaps in the user journey and by building monitoring, logging and alerting to ensure service health are within thresholds and SLAs across internal systems and third party integrations.
- Lead and participate in on-call rotations, incident response and post mortems.
- Proactively identifies hidden problems and patterns in data and uses these insights to drive operational improvements to coding hygiene and system architecture.
Other
- Strong communicator and effective collaborator across technical and non-technical audiences.
- Formal training or certification on software engineering and SRE concepts
- 5+ years of experience working as a software developer/engineer, SRE/DevOps, platform engineer, or similar.
- In-depth knowledge of the financial services industry and their IT systems.
- Ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
