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Lead Software Platform Engineer - Observability

Klaviyo

$188,000 - $282,000
Dec 5, 2025
Boston, MA, US
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Klaviyo is looking to solve the problem of ensuring uninterrupted service for its customers and acting as a force multiplier for its product teams to deliver better software faster.

Requirements

  • Solid 10+ years of experience in the SRE/Devops field
  • Understanding of Linux (we run Ubuntu) and all layers of the networking stack
  • Experience working on an engineering team building software
  • Experience writing code using best practices in a language such as Python, Ruby, Go, etc.
  • You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast
  • Familiarity with technologies such as AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Postgresql
  • Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues

Responsibilities

  • Ship foundational services to enable Klaviyo engineering to move faster with confidence
  • Design and develop systems and processes that enable highly available & scalable systems
  • Uncover and advocate for preventative, upstream solutions with internal stakeholders
  • Own the technical vision and roadmap for your area, working with stakeholders to solve pain points and deliver value to engineering
  • Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks
  • Leverage technology such as Python, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Postgresql to advance Klaviyo’s platform
  • Champion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design review

Other

  • BA or BS Degree in Computer Science, related field, or equivalent experience
  • Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues
  • Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue
  • Contribute to the company in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo
  • Travel requirements not specified