Wells Fargo is seeking a highly experienced Lead System Architect to execute the architectural direction for our Infrastructure and Operations (I&O) capabilities.
Requirements
5+ years of Systems Architecture experience
5+ years of experience as an Architect, with a proven track record of designing and implementing complex I&O solutions
Deep understanding of ITSM frameworks, IT Asset Management, Configuration and Drift Management, Observability Platforms, Automation tooling and Platform Management
Experience in leveraging Generative AI and Agentic AI capabilities to enhance service operations is highly desirable
Deep understanding and hands-on experience with ITSM frameworks (e.g., ITIL), Observability platforms (e.g., Splunk Observability Stack), IT Operations Automation tools (e.g., Ansible, Amelia), and Platform Management solutions (e.g., ServiceNow)
Responsibilities
Develop and maintain the architectural roadmap for I&O, aligning it with business strategy and technology trends.
Provide thought leadership and guidance on ITSM, Observability, Automation, and Platform Management best practices.
Identify and evaluate emerging technologies, particularly in the areas of AI and automation, to improve I&O efficiency and effectiveness.
Collaborate with other architects to ensure alignment across domains and promote a holistic architectural vision.
Design and oversee the implementation of scalable, resilient, and secure I&O solutions.
Define architectural patterns and standards for ITSM, Observability, Automation, and Platform Management.
Other
Willingness to work on-site at stated location on the job opening
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
