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Wells Fargo is seeking a Lead Systems Operations Engineer to support the implementation and maintenance of alerting, alarming, and monitoring solutions for Branch systems, contributing to the adoption of Site Reliability Engineering (SRE) practices across the organization.

Requirements

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent
• 5+ years of experience observability and monitoring tooling
• 5+ years in infrastructure (windows and Linux) support
• 5+ years proven success in toil reduction initiatives
• 4+ years in cloud application management
• 4+ years of experience in an SRE or DevOps role, preferably in a hybrid infrastructure & cloud environment
• 4+ years of Shell Scripting experience in one or more of the following: PowerShell, Bash, Korn Shell (ksh), Perl, or Python

Responsibilities

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Other

• Willingness to work on-site at stated location on the job opening
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Strong communication skills are essential
• Bachelor’s degree or higher in Computer Science, Information Technology, or related field (not explicitly mentioned but implied)