The Home Depot Enterprise User Experience Team is looking to enhance the usability, create workflow efficiencies, and delight users through intuitive cross-channel technology solutions for in-store and internal associate-facing applications and websites.
Requirements
- 5+ years of demonstrable experience as a User Researcher, UX Researcher, Usability Analyst, or similar role, with examples of research initiatives
- Creates research and usability strategy deliverables, including: discovery findings, user journey maps, personas, debrief documentation, screeners, testing plan, task lists and mind maps
- Facilitate and participate in Agile UX activities such as user story maps, personas, design studios, etc.
- Oversee and participate in all UX deliverables including but not limited to: mental models, user journeys, personas, scenarios, low & high fidelity prototypes, wireframes
- Experience working in a collaborative, cross-functional team; consistently demonstrating effective management of shifting priorities, delivering thorough work products, and meeting project deadlines
- Experience participating and facilitating user research and usability
- Strong knowledge of project management methodologies and practices
Responsibilities
- Creates research and usability strategy deliverables, including discovery findings, user journey maps, personas, and mind maps
- Participates in Agile UX activities such as user story development
- Communicates status of development design to supervisors and end users
- Provides expertise on UX design development to meet user needs in a timely and cost-effective manner while ensuring the right things get done as per the governance process
Other
- Must be eighteen years of age or older
- Must be legally permitted to work in the United States
- Typically requires overnight travel 5% to 20% of the time
- Ability to communicate to a wide variety of audiences, both business and technical, while working independently with minimal direction
- Strong ability to influence business owners and senior management
