Blue Cross and Blue Shield of Minnesota is looking to transform healthcare by equipping associates with the necessary skills and knowledge to excel in their roles through effective training solutions.
Requirements
- Proficiency in Microsoft Office and collaboration tools, including Outlook, Excel, PowerPoint, Microsoft Word, SharePoint, One Note, etc.
- Proficiency in communication tools, such as Teams, Zoom, and Skype.
- Strong understanding of adult learning principles and curriculum design.
- Ability to adapt under pressure and manage classroom dynamics effectively.
- Proven ability to build relationships with stakeholders and deliver high-quality and modernized training content based on business need.
- Proficient with IVLT Technologies (Zoom, Skype, etc.) and the various pedagogies around Adult Learning (ISD Models, Universal Design, ADDIE, MPI, etc.).
- Experience using a wide variety of training tools to effectively facilitate to a wide audience.
Responsibilities
- Translate concepts into actionable training content. This will include delivery and design of multiple forms of learning content including elearnings, videos, facilitator guides, and learner materials for all training classes.
- Support and classroom facilitation up to 25% with the remaining 75% of time spent on creating learning content and materials.
- Collaborate with stakeholders to identify and provide effective training solutions.
- Implement training solutions to enhance business outcomes and associate experiences.
- Create and facilitate training resources, leveraging industry best practices.
- Oversee onboarding and training courses, implementing improvements based on data analysis and customer feedback to enhance training effectiveness.
- Experience or interest in content building and LMS platforms, such as Articulate, Camtasia, Zenerate, etc
Other
- 4+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
- Excellent organizational, communication, and interpersonal skills.
- This position may require occasional travel to vendor sites domestically and internationally
- Proven ability to work independently and as a member of a high-performing team with consistent openness to change.
- High school diploma (or equivalency) and legal authorization to work in the U.S.
