CFB needs a Loan Software Administrator to ensure their loan origination systems operate efficiently, comply with regulatory requirements, and meet the needs of lending staff and customers.
Requirements
- Proficiency in Microsoft Office and loan software platforms.
- Experience with LaserPro, FIS, Jack Henry, or similar systems.
- Understanding of loan documentation and compliance workflows.
Responsibilities
- Administer and maintain loan origination software (e.g., LaserPro, Encompass, Abrigo or similar).
- Configure system settings, user permissions, and workflows to align with bank policies.
- Troubleshoot system issues and coordinate with vendors for resolution.
- Monitor system performance and implement updates or patches as needed.
- Train staff on system usage, updates, and best practices.
- Develop and maintain user manuals, training guides, and SOPs.
- Stay current with software enhancements and regulatory changes.
Other
- Bachelor’s degree in Business, Finance, Information Systems, or related field.
- 2+ years of experience in loan operations or banking software administration.
- Familiarity with community banking practices and regulatory requirements.
- Strong analytical, problem-solving, and communication skills.
- Project management or vendor coordination experience.