Microsoft's Commerce Risk Analytics team is looking to design, develop, and continuously improve a multi-agent AI Risk system that enables autonomous risk transaction review and decision-making, addressing challenges in fraud prevention and customer support automation.
Requirements
- 3+ years of experience in software engineering, data science, or machine learning
- 2+ years experience with LLMs, prompt engineering, and the OpenAI API
- 2+ years experience with Azure services, cloud infrastructure, and CI/CD pipelines
- Experience working with multi-agent frameworks such as AutoGen, Semantic Kernal and Langchain.
- Knowledge of MLOps practices, including containerization, infrastructure-as-code, and monitoring
- Exposure to Power Platform, Microsoft Graph API, or enterprise integration technologies
- Proficiency in Python for development and scripting
Responsibilities
- Design and optimize multi-agent AI architectures that enable autonomous risk assessment and decision-making at scale, leveraging agent collaboration to reduce huma manual effort and minimize false positive rates.
- Implement agentic ML infrastructure that automates the full model development lifecycle enabling continuous learning, adaptive optimization, and scalable risk decisioning.
- Build and evolve AI-driven solutions that improve the accuracy, speed, and adaptability of fraud detection across a wide range of Commerce scenarios.
- Develop infrastructure and MLOps pipelines to support continuous training, deployment, and monitoring
- Conduct rigorous behavior testing and validation, focusing on performance, safety, and real-world edge cases
- Integrate AI agents with Azure AI services, Microsoft Graph API, Power Platform, and internal systems
- Apply best practices in security, compliance, and privacy to all aspects of agent development
Other
- Ability to communicate technical concepts effectively with both technical and non-technical stakeholders
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Microsoft is an equal opportunity employer.
- If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
