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Machine Learning Engineer (Customer Facing)

Lightning AI

$120,000 - $190,000
Dec 3, 2025
New York, NY, US
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Lightning AI is looking to solve the business problem of simplifying AI development and making it accessible to everyone by hiring a customer-facing Machine Learning Engineer.

Requirements

  • Proficiency in ML frameworks such as PyTorch, TensorFlow, or JAX
  • Familiarity with Lightning AI’s ecosystem is a plus
  • Strong programming skills in Python
  • Experience with common ML libraries and tools
  • Proven ability to debug, optimize, and implement ML models and pipelines in production environments
  • Experience with React and/or Go is a plus
  • Knowledge of machine learning frameworks, tools, and best practices

Responsibilities

  • Build LLM/CV Apps
  • Write readable/testable/efficient code in Python, React, and/or Go
  • Build and optimize ML models and pipelines for diverse use cases
  • Design and deliver technical workshops, demos, and training sessions tailored to customer needs
  • Troubleshoot and resolve complex technical challenges faced by customers
  • Develop technical documentation, tutorials, and proof-of-concept solutions to empower customers and improve their ML workflows
  • Stay up-to-date with the latest advancements in machine learning frameworks, tools, and best practices

Other

  • 3–5+ years of hands-on experience with machine learning, data science, or a related field
  • Customer-facing experience in a technical role (e.g., Solutions Engineer, ML Consultant) is highly desirable
  • Exceptional written and verbal communication skills
  • Experience working cross-functionally with engineering, product, and sales teams to deliver tailored solutions
  • A degree in Computer Science, Data Science, or a related field, or equivalent practical experience
  • Advanced degrees are a plus
  • In-office requirements of 2 days per week in our New York City office