Improving the TikTok Shopping experience across the world by developing next-generation chatbot and machine translation solutions
Requirements
- Large language models, natural language generation, machine translation, question answering, machine reading, information extraction, text mining and classification etc.
- Practical experience in NLP (dialogue system, machine translation, nlp-related projects in IR/Ads system, etc.) are preferred.
- Familiar with at least one computer programming language, including but not limited to go/python/Java.
- Experience of big data development, including but not limited to hive, spark
- Candidates who have published high-quality papers are preferred, including but not limited to ACL, EMNLP, COLING, AAAI, IEEE TASLP, etc.
Responsibilities
- You will be responsible for developing and optimizing the intelligent customer service of TikTok shopping. This role will work closely with our product and operation teams to understand the intentions of our users, design solutions of experience excellence, and convey these solutions to our users conversationally, with the support of cutting-edge LLMs technology. You will have the chance to develop NLP models (like text classification, machine reading, summarization) and prediction models (like question prediction and chatbot action prediction) to achieve the above goals.
- You will be responsible for developing and optimizing the machine translation service of TikTok shopping to better support cross-region product listing, buyer-seller communication, and commenting. You will have the chance to develop machine translation models for the conversational environment and text generation models from multi-modality inputs.
- You will be responsible for developing and optimizing the multi-modal AIGC model for product copywriting, including product title, selling points, description and live broadcast script creation etc. You will have the chance to apply cutting edge AIGC models to save human effort and improve business performance.
Other
- Currently pursuing PhD degree with majors in computer science, computer engineering, statistics, applied mathematics, data science or other related disciplines.
- Work experience in e-commerce or the Internet industry is preferred.
- 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
- Must be able to commit to an onboarding date by end of year 2026.
- Please state your availability and graduation date clearly in your resume.
