Talkspace is looking to improve its natural language processing (NLP) and machine learning (ML) models for therapy transcripts to enhance the quality and accessibility of mental healthcare. The company aims to make therapy more accessible and affordable, and this role supports that mission by contributing to research and model development.
Requirements
- Experience or coursework in natural language processing, machine learning, or related fields preferred
- Previous research experience, including literature reviews and data collection
- Familiarity with academic publishing processes
- Knowledge of research methodologies and statistical analysis techniques
Responsibilities
- Label therapy transcripts, based on rubrics provided by research team, for natural language processing (NLP) and machine learning (ML) models
- Assist in validating and evaluating trained machine learning models using established metrics and testing procedures.
- Build a knowledge base on key topics of interest and importance to future research and product efforts at Talkspace (e.g., natural language processing, machine learning, ML, and product integration) for use in future reviews
- Assist with authorship of publications, when applicable
- Track citations of Talkspace-partnered peer-reviewed research articles
- Provide support to any/all other additional research efforts (e.g. assistance with consenting research participants, conducting assessments, and other data collection) as needed and at the direction of the Machine Learning Team, Research Director, and/or Research Project Manager
Other
- The role will involve handling sensitive data, including topics that require empathy and discretion
- At least one year experience in human subjects research, qualitative data analysis, or an educational background (undergraduate or higher) in psychology, neuroscience or a related discipline.
- Strong interest in mental health research and a desire to contribute to innovative projects
- Excellent organizational and time management skills
- Ability to work independently and as part of a collaborative team
