Intuit VEP (Virtual Expert Platform) Team is looking to solve the problem of connecting customers with expert guidance across multiple products, enhancing customer success through AI and human expertise, and providing sales technology. They aim to improve system automation and capabilities, including AI-powered autoscaling, and ensure the reliability, scalability, and deployment of their software systems.
Requirements
- Strong technical skills and expertise in software development methodologies.
- Strong sense of operational excellence, with experience in system monitoring and incident response.
Responsibilities
- Explore and implement AI and agentic technologies to improve system automation and capabilities, including AI-powered autoscaling.
- Drive the design, development, and deployment of complex and large-scale software systems.
- Ensure the reliability, scalability, and deployment of our software systems.
- Implement and maintain best practices for software development, including coding standards, code reviews, and testing.
- Design and build an abstraction for the computing infrastructure to improve usability and developer efficiency.
- Foster a culture of operational excellence, focusing on system stability, monitoring, and incident response.
- Take extreme ownership and accountability for the team's deliverables and outcomes.
Other
- Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
- 10+ years of experience in software engineering, with a focus on developing complex and large-scale systems.
- Proven track record of leading and managing software engineering teams.
- Excellent leadership and communication skills.
- Ability to build and grow a high-performing team.
