Intuit VEP (Virtual Expert Platform) Team is looking to solve the problem of connecting customers with expert guidance across multiple products, enhancing customer success through AI and human expertise, and providing sales technology. They aim to improve system automation and capabilities, including AI-powered autoscaling, and enhance usability and developer efficiency by designing an abstraction for computing infrastructure.
Requirements
- 10+ years of experience in software engineering, with a focus on developing complex and large-scale systems.
- Strong technical skills and expertise in software development methodologies.
- Strong sense of operational excellence, with experience in system monitoring and incident response.
Responsibilities
- Explore and implement AI and agentic technologies to improve system automation and capabilities, including AI-powered autoscaling.
- Drive the design, development, and deployment of complex and large-scale software systems.
- Ensure the reliability, scalability, and deployment of our software systems.
- Implement and maintain best practices for software development, including coding standards, code reviews, and testing.
- Design and build an abstraction for the computing infrastructure to improve usability and developer efficiency.
- Foster a culture of operational excellence, focusing on system stability, monitoring, and incident response.
- Take extreme ownership and accountability for the team's deliverables and outcomes.
Other
- Lead and manage a team of software engineers, providing guidance, mentorship, and support.
- Remove barriers so the team can move fast.
- Collaborate with cross-functional teams, including product management, engineering partners, and operations.
- Excellent leadership and communication skills.
- Ability to build and grow a high-performing team.
- Strong sense of ownership and accountability.
