PTC is looking to improve operations, create better products, and empower people in all aspects of their business by bringing the physical and digital worlds together, and this role supports company-wide initiatives in predictive modeling and decision support.
Requirements
- Experience delivering Machine Learning Models including: Linear/Logistic Regression, Gradient Boosting, Tree Models, Clustering and packages: SK-learn, XGBoost, etc.
- Coding proficiency in Python and familiarity leveraging coding tools (Git, BitBucket, Ubuntu)
- Experience with visualization tools (PowerBI, Qlik Sense, Tableau, Looker)
- Fluency in software key metrics (ARR, FCF, Renewal Rate, etc.)
- Ability to structure and execute quantitative and qualitative analysis and translate into insights, recommendations, and innovative strategies
- Experience leveraging data to make decisions
- Familiarity with data science concepts and technologies
Responsibilities
- Assess and prioritize areas for opportunity in our customer base
- Develop end-to-end data science solutions and products to drive the increased success of PTC’s customer experience initiatives and teams.
- Provide timely insights to internal stakeholders to make data-driven decisions.
- Partner with other analytics teams, data governance, finance, and revenue ops to ensure that the appropriate data sources are available and organized to enable deeper understanding of PTC’s customers.
- Be an advocate for data driven everything, evangelize insights on what’s working and what’s not working to help drive better views into PTC’s business.
- Create custom metrics and reporting to support PTC customer initiatives particularly within Digital Commerce and Customer Experience.
Other
- Bachelors degree in STEM, Advanced Degree in Data Science and/or MBA with Analytics preferred
- 5+ years of experience in business operations or advanced analytics roles
- Demonstrated leadership and change management experience
- Ambitious and highly motivated able to operate in a fast-paced environment
- Ability to work with diverse set of executive and senior management stakeholders at the company across all businesses and products
