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Universal Orlando Resort Logo

Manager, AI/ML Strategy

Universal Orlando Resort

Salary not specified
Sep 18, 2025
Orlando, FL, US
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Universal Destinations & Experiences is looking to support the discovery and delivery of AI and machine learning opportunities across the company

Requirements

  • Bachelor’s degree in computer science, Engineering, Data Science, or a related field
  • An advanced degree (Master’s or PhD) in a relevant field is strongly preferred, emphasizing computer science, machine learning, robotics, or business management
  • 7+ years in data science, AI/ML strategy, product management, product strategy or related roles delivering data-driven or AI/ML-enabled solutions
  • Demonstrated record of launching at least one end-to-end AI/ML product or feature in a complex organization; or equivalent combination of education and experience

Responsibilities

  • Mine internal data, market trends, and user feedback to surface AI/ML ideas that advance company objectives.
  • Define and continuously refine a multi-horizon AI/ML product roadmap that balances quick wins with longer-term bets.
  • Lead rapid experiments, proofs-of-concept, and pilots to confirm technical viability and commercial impact.
  • Establish success metrics and conduct ROI / cost-benefit analyses.
  • Serve as primary liaison between technical teams and business units, translating requirements and evangelizing AI/ML value.
  • Track milestones, remove roadblocks, and ensure solutions meet quality, privacy, and ethical-AI standards.
  • Evaluate external platforms, research institutions, and startups that accelerate time-to-value.

Other

  • Bachelor’s degree in computer science, Engineering, Data Science, or a related field is required
  • An advanced degree (Master’s or PhD) in a relevant field is strongly preferred
  • 7+ years in data science, AI/ML strategy, product management, product strategy or related roles
  • Strong collaboration, effective communication, and the ability to work across cross-functional teams and external partners
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities