The Enterprise Cloud organization at American Express needs a Manager Assistant to ensure the effectiveness and efficiency of the leadership team's operating rhythm and delivery of goals, supporting the execution of core Cloud and Observability Strategies.
Requirements
- Excellent organization and planning skills
- Ability to influence a community of senior leaders and colleagues, including peer groups, to reach common goals
- Excellent communication skills and the ability to tailor complex messages to various audiences from colleagues to executives with brevity, simplicity and impact
- Ability to work under pressure with tight deadlines while maintaining strategic perspective of the bigger picture
- Solid business acumen and understanding of how large matrixed organizations operate
- Ability to balance attention to detail and accuracy while prioritizing continuous requests
- Versatile multitasker with creative problem-solving skills
Responsibilities
- Partner across the organization to define, document and communicate strategic priorities that shape GI’s mission
- Track the organization’s performance against GI’s goals and objectives, and communicate progress to leadership on a regular basis
- Develop agendas and content for key meetings, events and the site visits (e.g. Town Halls, workshops, employee engagement events, team build activities, dinners, networking sessions, etc.)
- Draft communications to be sent by members of the GI Executive Office
- Host regular meetings within GI; track minutes and actions items, and follow up with owners on respective action items
- Collect and consolidate deliverables throughout the organization
- Support annual processes by partnering across the organization to ensure GI’s completion of talent assessments, year-end performance reviews and business planning
Other
- Strong sense of integrity with ability to handle highly sensitive issues and maintain complete confidentiality
- A demonstrated self-starter with working knowledge of project management and process improvement who can lead projects with autonomy
- Eager to lead, as well as follow, and receive feedback with an outlook toward team success and growth
- Ability to build strong relationships and trust through proactive collaboration, transparency, and delivering on commitments
- Minimum of 4 years of relevant work experience
- Undergraduate degree required
- Prior experience in Technology is preferred
