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Boston Medical Center Logo

Manager - AWS Cloud Operations - Tech Support

Boston Medical Center

Salary not specified
Sep 24, 2025
Allerton, IA, USA
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The company is looking to manage and optimize its cloud infrastructure hosted on Amazon Web Services (AWS) to ensure high availability, security, and performance. This involves overseeing day-to-day operations, automation, cost management, incident response, scalability, security best practices, and aligning cloud operations with business objectives.

Requirements

  • AWS certifications required, with preference for: AWS Certified Solutions Architect and AWS Certified SysOps Administrator.
  • Five years of experience managing a cloud operations teams.
  • Minimum 8 years of experience in an AWS operations or engineering role required.
  • Experience with monitoring, automation, and cloud management tools (CloudWatch, CloudFormation, Terraform, Jenkins) required.
  • In-depth knowledge of AWS services, architecture, and best practices.
  • Strong understanding of cloud security, governance, and compliance standards.
  • Excellent problem-solving, troubleshooting, and incident management skills

Responsibilities

  • Oversee the design, deployment, and management of AWS infrastructure and services (EC2, S3, RDS, Lambda, etc.).
  • Set up and maintain monitoring tools (e.g., Amazon CloudWatch, AWS CloudTrail) to track the health and performance of cloud resources.
  • Respond to incidents and troubleshoot issues within AWS environments to ensure minimal downtime.
  • Enforce AWS security best practices.
  • Analyze and optimize AWS spending, implementing cost control strategies such as Reserved Instances, spot instances, and rightsizing resources.
  • Drive the adoption of infrastructure as code (IaC) using tools like AWS CloudFormation.
  • Automate deployment, scaling, and management of cloud resources to streamline operations and reduce manual intervention.

Other

  • Lead and manage a team of cloud operations engineers responsible for AWS infrastructure.
  • Collaborate with infrastructure, network, integration, and security teams to align AWS operations with business goals.
  • Ensure HIPAA compliance and company policies regarding data security and privacy.
  • May be called to work off hours, weekends and holidays to provide technical support to the Institution.
  • Required to carry a pager at all times.