Comcast is seeking a Manager of Communications to support internal communications for employee-facing IT and Cybersecurity initiatives, internal and external storytelling and executive communications, and operational logistics for the Technology & Product Communications team to drive innovation and customer experience.
Requirements
- Strong writing and storytelling skills, with the ability to distill complex topics into clear, compelling messages.
- Familiarity with Microsoft 365, SharePoint and content publishing tools; experience with metrics dashboards a plus.
- Comfort with technical topics such as cybersecurity, IT, digital transformation or engineering, and a curiosity to learn more.
- Public Relations (PR) Writing
- Employee Communications
- Change Management
- Internal Corporate Communications
Responsibilities
- Develops and executes employee communications plans for technical projects (e.g., system upgrades, tool rollouts) and awareness campaigns.
- Translates complex technical concepts into clear, engaging messages that drive understanding and adoption.
- Partners with project managers and subject matter experts to integrate communications into project planning and change management efforts.
- Crafts internal and external communications that reflect the voice and vision of Technology & Product executives, including emails, talking points, presentations, and intranet content.
- Supports operational activities such as email distribution management and content publishing.
- Tracks and reports on metrics to improve communications effectiveness.
- Collaborates with teammates across the Technology & Product Communications team to support campaigns and events.
Other
- Bachelor's Degree or Equivalent; communications, journalism, or related field preferred.
- Generally requires 5+ years of related internal communications experience. Some external communications experience a plus.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Strong interpersonal and verbal communication skills.
- Travel requirements not specified
