American Express is looking to improve the merchant experience and economics by evolving the people, processes, and technology that support the Global Merchant & Network Services (GMNS) organization. The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under compliance with Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79), and leveraging the true value of data through Data Management and Governance principles.
Requirements
- 4+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.
- Working knowledge of current and upcoming data governance, data management and data product techniques and trends.
- Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.
- Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.
- Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred
- Working knowledge of SQL & Python or other programming language preferred.
- Prior experience with Agile or SAFe project methodologies preferred.
Responsibilities
- Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.
- Responsible for holistic platform data quality monitoring, including but not limited to key reports.
- Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.
- Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.
- Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately
- Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.
- Responsible to partner with the Data Steward in developing and managing the data management roadmap.
Other
- Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.
- Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.
- Strong communications skills.
- Eagerness to test, learn, fail and improve is crucial.
- Must have a positive, collaborative leadership style with colleague and customer first attitude
