Capital One is looking to enhance customer digital experience and real-time support through digital assistance by leveraging GenAI powered conversational capabilities and building scalable futuristic solutions.
Requirements
- At least 1 year of experience leveraging open source programming languages for large scale data analysis
- At least 1 year of experience working with machine learning
- At least 1 year of experience utilizing relational databases
- PhD in Computer Engineering plus 3 years of relevant experience, prior publication/research experience referred
- At least 3 years of specialized experience in GenAI application development.
- At least 3 years of experience in LLM model training, evaluation, inference optimization and parallelization in GPU cluster
- At least 3 years of experience working with AWS or equivalent GPU Clusters
Responsibilities
- Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable, futuristic digital assistant solutions.
- Fine-tune advanced Large Language Models (LLMs) for domain-specific conversational applications, inference optimization, and multi-agentic workflows.
- Leverage a broad stack of technologies — Python, AWS, Pyspark, LangChain, LangGraph, HuggingFace Transformers, vLLM and VectorDBs, and more
- Be the expert in Natural Language Processing (NLP) to harness the power of Large Language Models (LLMs), adapt and finetune them for business specific applications and features.
- Drive innovation by designing, training, evaluating, and deploying state-of-the-art NLP models, partnering with engineering teams to integrate them into scalable and resilient production systems.
- Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance.
- Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how developers write software.
Other
- Innovative. You are deeply engaged in AI/ML research and stay ahead of the curve on emerging GenAI advancements. You seek out opportunities to apply state-of-the-art methods to real-world problems.
- Creative. You excel at defining and solving complex, ambiguous problems, constantly questioning and pushing boundaries to develop novel solutions
- A leader. You challenge conventional thinking, drive breakthroughs in conversational AI, and mentor teams to achieve innovation excellence
- Influential. You are passionate about GenAI and can bring together cross-functional teams to drive adoption and innovation. You communicate complex ideas clearly to technical and non-technical audiences.
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics
