Starbucks is looking to solve the problem of creating great design that fuels meaningful connections between customers, partners, and the brand, specifically in the digital space, including mobile apps, digital retail experiences, and loyalty platforms.
Requirements
- 7+ years of digital product design experience, with at least 2 years managing design work and a team of designers.
- Experience collaborating with UX research teams to uncover insights and inform design strategies.
- A track record of designing and shipping world-class mobile apps, digital retail, or loyalty experiences.
- Deep experience with interaction design, visual/UI craft, prototyping, and user flows that scale to millions of users.
- Success building and nurturing design teams—mentoring designers, fostering collaboration, and setting a clear vision.
- Expertise in design systems thinking, ensuring scalability, consistency, and brand integrity across complex ecosystems.
- Agency and vendor partnership experience—accelerating innovation with external collaborators.
Responsibilities
- Lead design workstreams for digital products and experiences millions of people engage with every day.
- Drive design excellence across UX and UI for mobile, web, and in-store digital platforms.
- Partner with research, product, creative and engineering teams to translate customer insights into elegant, scalable solutions that drive loyalty and sales.
- Lead, mentor, and grow a high-performing team of product designers; fostering an environment of creativity, collaboration, and high-velocity execution.
- Balance craft and speed; delivering bold, thoughtful design solutions at the pace of Starbucks’ digital ambitions.
- Champion design systems, ensuring consistency, usability, and evolution across our digital ecosystem.
- Be part of the UX & Design leadership team—collaborating cross functionally to represent the value of UX and design across the company.
Other
- 7+ years of experience, with at least 2 years managing design work and a team of designers.
- Skilled in storytelling and influence, comfortable communicating across all organizational levels.
- Background in retail, eCommerce, loyalty programs, mobile ordering and food & beverage.
- Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- Participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock)
