Caterpillar Inc. is looking to leverage the latest technologies to build industry-leading digital and analytics solutions for its customers and dealers. The company has over 1.5 million connected assets worldwide and generates data continuously from its equipment. The Product Manager will be responsible for key dealer and customer-facing solutions, including VisionLink APIs, 3rd Party API integrations, and the Digital Marketplace, to enhance customer experience and drive digital transformation.
Requirements
- Digital Product Management, Product Owner or Business Analyst background
- Business knowledge of API’s and use cases
- Ability to clearly communicate complex technical ideas, regardless of the technical capacity of the audience.
- Ability to cope with shifting priorities, demands and timelines through analytical and problem-solving skills.
- Experience managing products/projects using Product Management and/or Agile software tools such as Aha, Azure DevOps, Confluence
- Knowledge and experience with connectivity/telematics and VisionLink
- Incumbents must have demonstrated excellent analytical skills and the ability to perform complex assignments.
Responsibilities
- Interact with VisionLink product team to ensure our API portfolio meets the needs of our dealers and customers.
- As the Product Manager, lead discussions with dealers and customers to help sell the value of utilizing our API portfolio.
- Develop feature backlog and provide prioritization to engineering teams. Provide business signoff and validation of newly developed capabilities.
- Interact with business partners to develop backlog for new 3rd party API integrations in support of making VisionLink the premier full fleet solution.
- Lead interactions with dealers and customers for onboarding, troubleshooting and feedback on existing solutions and capabilities
- Define and champion the strategic roadmap for the Cat Digital application catalog and API developer portal, aligning with Caterpillar’s digital transformation goals
- Provide NPI leadership for strategic programs within Cat Digital’s Fleet & Equipment Management division.
Other
- Experience interacting directly with dealers and customers
- Strong communication and presentation skills
- Superb communication, presentation, storytelling, interpersonal, and analytical skills
- Ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Extensive knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
