American Equity needs to engineer solutions for complex business problems on the Salesforce platform to support their CRM and Sales Technologies for distribution channels, driving automation and analytical needs to achieve short-term and long-term goals.
Requirements
- Minimum of three (3) year's experience developing, administration and/or implementation solutions on the Salesforce platform such as Sales Cloud, Marketing Cloud and Service Cloud.
- Strong understanding of Agile principles and Scrum Framework
- Experience with Atlassian tools such as Jira and Confluence
- Strong software development/programming expertise, including knowledge of emerging technical innovations and best practices.
- Broad knowledge of information technology functions and disciplines, including but not limited to, architecture, data management, operations, security and business analysis.
- Knowledge of the financial risks and best practices applicable to information systems supporting investments and financial systems.
- Ability to lead software development efforts in a dynamically changing environment.
Responsibilities
- Leads a dynamic team of skilled Salesforce developers and Administrators dedicated to developing, enhancing, and maintaining critical systems that support a core product for our business.
- Drive technical excellence within the team, ensuring best practices are followed in application development, particularly in Salesforce environments.
- Collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
- Accountable for the implementation of a technical roadmap for automation team(s) supporting the Business Functions requiring effective partnerships with function teams and a variety of the IT staff, including but not limited to direct reports, other IS managers, IT leadership, business units and business partners.
- Collaborates with IS Operations to maintains the production technical environments to ensure system quality and availability and performance expectations for customers.
- Works with Distribution leadership to help drive automation and analytical needs to drive toward their short term and long-term goals.
- Leads the implementation and maximizing Salesforce capabilities and analytical capabilities across Distribution
Other
- Position sits in West Des Moines and will work an onsite hybrid schedule
- Leads a diverse team of employees with responsibility for managing the employee life cycle and experience, including but not limited to, selection and retention of talent, continuous feedback and performance management, reward and recognition, corrective action and employee development; leads new hire orientation and onboarding experiences for new employees.
- Partners with IT leaders to help implement employee engagement strategies; collaborates with other IS managers and IT leadership to identify learning initiatives and implement training programs based on the initiatives.
- Accountable for prudent management of departmental expenses by establishing and monitoring a department budget in accordance with corporate guidelines.
- Bachelor’s degree (B.A.) in MIS, information technology, or related field of study; plus five (5) years of progressively responsible related technical information systems experience; or equivalent combination of education and/or experience.
