SailPoint is seeking a Lead Technical Program Manager to oversee strategic programs and lead a team of Technical Program Managers within the Product organization, driving the company's most complex, cross-functional programs at the intersection of AI/ML, engineering, product, and research
Requirements
- 10+ years of program management experience, with at least 5 years in SaaS software and at least 2 years in ML/AI domains
- Technical experience and knowledge of developing SaaS products - grounded in modern web technologies and agile processes
- Strong technical acumen, able to engage in discussions about ML pipelines, data infrastructure, model deployment, or MLOps
- Solid understanding of the end-to-end machine learning lifecycle (data ingestion, feature engineering, model training, evaluation, deployment, monitoring)
- Ability to build frameworks to track and execute program direction
- Familiarity with AI/ML tooling (e.g., SageMaker, Docker, Airflow) and big data technologies (e.g., Spark, Hadoop)
- Hands-on experience in AI/ML engineering, data science, or MLOps
Responsibilities
- Lead and mentor a team of Technical Program Managers supporting teams across the Product organization
- Own and drive critical AI/ML program portfolios from ideation through execution and delivery
- Partner closely with AI/ML engineers, product managers, data scientists, and cross-functional stakeholders to deliver complex, multi-team initiatives
- Align teams to shared goals, define success metrics, and foster a culture of accountability and continuous improvement
- Build strong, trusted relationships across Product, Engineering, Research, and Executive Leadership
- Use sound technical judgment and AI/ML domain knowledge to assess risks, unblock teams, and guide program direction
- Navigate the end-to-end machine learning lifecycle (data collection, modeling, evaluation, deployment, monitoring)
Other
- 3+ years managing or mentoring TPMs or similar roles
- Proven track record delivering complex, cross-functional technical programs in a fast-paced environment
- Highly evolved EQ and ability to adapt to the needs of the program and current maturity of the teams
- Passion for building partnerships and experience leveraging those to achieve success
- Relentless passion and persistence and a focus on meeting commitments
