American Express is looking to enhance its risk and compliance processes by implementing Generative AI use cases to improve efficiency in regulatory intelligence, policy interpretation, control testing, and issue management.
Requirements
- Proven experience in developing and implementing AI solutions, particularly Generative AI.
- Strong understanding of AI risk management and regulatory compliance.
- Experience with AI tools and frameworks such as TensorFlow, PyTorch, or similar.
- Knowledge of AI governance and risk management frameworks.
- Familiarity with regulatory requirements related to AI and data privacy.
- Strong analytical skills and experience with data management and centralization.
Responsibilities
- Support the design and implementation of GenAI solutions for high-impact use cases such as automated policy query handling, regulatory change summarization, and risk data insights.
- Collaborate with technology teams to integrate approved data sources and ensure compliance with enterprise data management and privacy standards.
- Assist in defining evaluation metrics for solution performance, including accuracy, reliability, and user adoption, and support continuous improvement based on feedback.
- Participate in change management activities including documentation, user acceptance testing, and post-implementation validation to maintain control and audit readiness.
- Ensure solutions incorporate appropriate safeguards for data security, confidentiality, and compliance with internal policies and regulatory expectations.
- Work with stakeholders across ERM, IRM, and GRC to align AI solutions with risk governance frameworks and reporting requirements, including readiness for periods of heightened oversight.
Other
- Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.
- Strong communication skills and the ability to convey complex technical concepts to non-technical stakeholders.
- Internal candidates preferred
- Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
