Facilitates PG&E's business vision by improving service quality, increasing capabilities through the developmentdeployment of infrastructure and core business productivity application functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies.
Requirements
- Experience in program management, large-scale
- Experience in IT-Information Technology, 6 years
- Utility industry experience, regulated
- LSS-Lean Six Sigma Certification
- PMI-Project Management Institute PMP-Project Management Professional certification
- ITIL-Information Technology Infrastructure Library Practitioner certification
- ITIL-Information Technology Infrastructure Library Manager certification
Responsibilities
- Provides leadership for those involved in the development, design, testing, implementation, maintenance, support, and operations of PG&E's systems infrastructure.
- Communicates and champions the infrastructure requirements necessary to execute the IT portfolio
- Conducts analyses of asset deployment, use and acquisition, and dispose of nonperforming assets; evaluates and assess risks as part of the life cycle analysis of portfolio components.
- Continuous monitoring of emerging tools and technologies to assure the most appropriate technology is being proposed and deployed
- Drives and contributes to the continuous improvement of Infrastructure components, monitoring and processes
- Monitors program results against technical specifications.
- Provides and manage operational support and maintenance for systems and applications; may provide 24x7 support
Other
- This position is hybrid, working from your remote office and either our Fairfield or Sacramento Office, 3 - 4 times per month, or more, based on business needs.
- Accountable for negotiating conflicts and ensuring identified issues are resolved.
- Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance.
- Acts as a liaison and conduit for information flow between the department team and the rest of the IT and business community, as well as with appropriate external stakeholders; manages the efficient and effective resolution of issues.
- Lead with Empathy: Demonstrate deep, consistent empathy for impacted customers, frontline teams, and responders—every incident, every time.
