QVC Group, Inc. is looking for a leader to manage the site of a multi-shift, 7 day per week, variable volume distribution operation's quality and operations control to ensure compliance with established SOX, departmental, and operational procedures, and performance goals.
Requirements
- Experience (5+ years) in leading large-scale distribution operations, specifically in the direct to customer distribution arena, plus experience leading leaders in similar operations.
- Experience (5+ years) in leading inventory and quality control areas of distribution operations including inventory control, analysis, and systems.
- Experience (3+ years) with multiple operation inventory or quality control.
- Experience (3+ years) with coordination and flow of product from warehouse/distribution locations to broadcast and content sets to support live show and product content development.
- Financial background, including financial analysis, inventory accounting, cost accounting, internal audit, and related financial functions.
- Detailed experience in distribution systems including design and configuration of warehouse management systems.
- Experience leading a team to balance goals of a great employee experience, customer experience, and financial performance.
Responsibilities
- Lead 24 hour per day/7 day a week Quality and Operational control team to support the accuracy, investigate and resolve inventory issues, such as slot accuracy discrepancies to ensure inventory and process integrity.
- Be the main contact for internal and external auditors, inventory accounting, and finance regarding inventory accuracy and integrity.
- Ensure real-time feedback is provided on audits performed on internal and external customer orders to guarantee an excellent customer experience.
- Develop and submit an annual budget plan for Quality and Operational Control departments. Monitor expenses against budgeted costs and provide explanations for variances for all.
- Develop corporate quality guidelines for specified commodities. Specify inspection and procedure criteria by commodity, sampling techniques, Audit techniques, error capturing to ensure products and procedures meet established inventory and quality standards.
- Lead and resolve the most complex quality issues encountered in the operation. Support site personnel in determining the effectiveness of quality inspections.
- Develop methods of improving specific aspects of the operation such as efficiency, inspection techniques, audit sampling plans, quality, and productivity.
Other
- Bachelor's Degree in Business, Supply Chain, or Engineering required, Master's Degree.
- Ability to work in a fast-paced environment and lead a team to achieve goals.
- Strong communication and leadership skills.
- Ability to work collaboratively with internal and external partners.
- Commitment to inclusion and belonging for all, and ability to work in a diverse environment.
