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Hartford Financial Services Logo

Manager IT Cloud Engineering

Hartford Financial Services

$136,800 - $205,200
Aug 27, 2025
Charlotte, NC, USA • Hartford, CT, USA • Danbury, CT, USA
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The Hartford is seeking a Senior Cloud Engineer to serve as Manager IT for their Intelligent Document Processing (IDP) platform, aiming to guide technical direction, mentor engineers, and deliver scalable solutions for automated document workflows and advanced data extraction.

Requirements

  • Deep expertise in AWS services (e.g., Lambda, S3, Step Functions, ECS, IAM).
  • Strong programming skills in .NET and Python, with experience building scalable backend services.
  • Hands-on experience with OCR, NLP, and machine learning technologies in production environments.
  • Proficiency with containerization (Docker) and orchestration (Kubernetes).
  • Proven ability to lead teams, troubleshoot complex systems, and implement resilient cloud architectures.
  • AWS certifications (e.g., Solutions Architect, Developer, SysOps).
  • Exposure to CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, CloudFormation).

Responsibilities

  • Lead the engineering and delivery of cloud-native IDP solutions using AWS and third-party platforms.
  • Manage a team of engineers and collaborate with data scientists, architects, and business stakeholders to align IDP capabilities with enterprise goals.
  • Oversee the development and optimization of automated workflows for document ingestion, classification, extraction, and validation.
  • Drive performance tuning, cost optimization, and infrastructure resilience across the IDP platform.
  • Implement monitoring, alerting, and fault-tolerant mechanisms to ensure platform reliability.
  • Own technical documentation, including architecture diagrams, deployment guides, and operational runbooks.
  • Evaluate emerging technologies and contribute to platform roadmap and strategic planning.

Other

  • 7+ years of experience in cloud engineering, with at least 2 years in a technical leadership or management role.
  • Excellent communication, mentoring, and stakeholder management skills.
  • This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).
  • Candidate must be authorized to work in the US without company sponsorship.
  • The company will not support the STEM OPT I-983 Training Plan endorsement for this position.