EG America is seeking a Manager, IT Project and Product Delivery to lead a team of Product Managers and Project Managers in delivering enterprise-wide IT initiatives, driving execution excellence across the entire delivery lifecycle, and fostering strong enterprise collaboration, change leadership, and a culture of high performance.
Requirements
- Strong knowledge of delivery methodologies (Agile, Waterfall, Hybrid) and product lifecycle management.
- Deep experience in capacity planning, skill mapping, and bench planning.
- Familiarity with PPM and product management tools such as Smartsheet, Jira, Confluence, MS Project/Planner, or similar.
- PMP, PMI-ACP, SAFe, CSPO, or other relevant project/product management certification(s).
- Experience in the retail, convenience store, or multi-location operations industry.
- 7+ years of experience in IT project and/or product management, with at least 3 years in a leadership role managing both Product Managers and Project Managers.
- Proven track record delivering large, complex IT projects and digital products from concept to adoption.
Responsibilities
- Manage, mentor, and develop a blended team of Product Managers and Project Managers, fostering accountability, transparency, and continuous improvement.
- Lead the delivery of IT projects and digital products across infrastructure, applications, and transformation initiatives.
- Partner with product owners and business stakeholders to ensure product roadmaps align to IT strategy, business objectives, and annual planning cycles.
- Oversee end-to-end product lifecycle management, from concept through delivery and ongoing enhancements.
- Establish and improve delivery frameworks and standards (PMI, Agile, Waterfall, Hybrid) to ensure consistency and quality.
- Ensure project compliance with governance frameworks, budget controls, and risk management practices.
- Own the resource planning strategy for the Project and Product Delivery team, ensuring alignment with IT strategy and enterprise priorities.
Other
- Bachelor’s degree in Information Technology, Business, or related field, or equivalent professional experience.
- Travel: 5-10%
- Hours & Conditions: Monday – Friday 8-hour day in office setting
- Physical Requirements: Minimal
- Strong leadership and team-building abilities, with experience motivating diverse delivery teams.
- Excellent communication and presentation skills, able to convey complex information clearly to all audiences.
