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Manager - Machine Learning Engineering Management - Machine Learning Engineering

ServiceNow

$173,100 - $303,000
Oct 1, 2025
Santa Clara, CA, USA
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Build AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services, enabling any user, regardless of technical knowledge, to operate services thoughtfully and scalably.

Requirements

  • Deep understanding of Deep Learning concepts and Transformer architecture
  • Understanding of model training/fine-tuning techniques
  • Expertise in Java or Python, OOP, Design Patterns, time and space-efficient algorithms
  • Experience building new products that use challenging algorithms
  • Expertise in coding efficient, object-oriented, modularized and quality software
  • Knowledge of core AI/ML techniques and algorithms
  • Knowledge of unit testing, profiling, and code tuning

Responsibilities

  • Build the best cloud-based AI/ML solutions to power intelligent enterprise services
  • Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
  • Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users

Other

  • A minimum of 1-2 years of management experience, proficiency in providing feedback to work group strategies, policies and plans
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.