RBC Bank is looking to solve the problem of ensuring compliance with U.S. Regulations governing deposit operations, including payment processing, card operations, business and consumer banking & lending laws.
Requirements
- Minimum of 2 years direct experience with U.S. retail banking and consumer lending laws and regulations
- Must have experience in First Line of Defense (1LOD) within a U.S. banking environment
- Strong understanding of risk and control frameworks, particularly how controls mitigate process-level risks
- Experience in issue remediation, policy/procedure implementation
- Proficient in Microsoft Outlook, Excel and Word applications
- HMDA and Regulation B experience
- Ability to analyze problems holistically, identify underlying risks, and propose creative, compliant solutions
Responsibilities
- Develop, and implement quality assurance monitoring routines to ensure compliance with policies, procedures and workflows
- Identifies root cause of process and control gaps and develops remediation plans that address both immediate and more systemic causes
- Reviews audit, regulatory and client experience issues to develop and communicate risk themes and solutions to the
- Ensures the vision, operations and capabilities of the Operations QA risk and controls execution reflects RBC Bank’s Regulatory and Audit expectations
- Collaborates across Operations to develop solutions to achieve highest value of return and effectiveness and promotes a risk aware culture and communicates best practices to business and IT contacts
- Identifies root cause of process and control gaps and supports the development of remediation plans and oversees timely execution.
- Assists with risk assessments to identify potential or emerging risks (e.g. complex or manual processes, lack of appropriate procedures and/or training, automation opportunities, unclear accountabilities, weak management oversight, etc.)
Other
- Minimum 2 years of branch or deposit operations experience
- Previous experience in a branch setting is preferred
- Goal-oriented, with a consistent ability to meet timelines and deliverables in a fast-paced environment.
- Detail-focused, with keen critical thinking and problem-solving skills
- Ability to work independently while collaborating across business units
