IHG Hotels & Resorts is looking to drive strategy, new development, and performance enhancements for a specific set of products, and needs a product manager to coordinate among tactical analysts, developers, and functional subject matter experts to create holistic product solutions for Distribution Partnership’s customers/stakeholders and 3rd party partners.
Requirements
- Hands-on experience with global distribution systems (e.g., Amadeus, Sabre, Travelport), online travel agencies (e.g., Expedia, Booking.com)
- Participation in at least 1 project involving travel industry APIs or data modeling
- Experience using API design and testing tools such as Swagger and Postman (or equivalent)
- Proficiency in interpreting and reviewing XML and JSON message formats
- Experience collaborating across both internal and external stakeholder groups with tools such as Microsoft Teams, Excel, Word, PowerPoint, Outlook, SharePoint, SmartSheet, or similar products
- Experience with considerable responsibilities for implementing new or enhanced functionality with an IHG revenue impacting system, such as revenue management, CRS, or mobile web
- Experience leading roadmap development in the hospitality or travel industry
Responsibilities
- Own and optimize the connectivity model, acting as a subject matter expert on internal and third-party booking channel functionalities, ensuring seamless integration of availability, rates, inventory, and bookings.
- Drive new product development by defining clear business requirements and coordinating cross-functional teams—including analysts, developers, and subject matter experts—to create best-fit, integrated product solutions.
- Manage the full product lifecycle by continuously evaluating product performance, customer feedback, and market needs to identify enhancement opportunities and new product requirements ahead of obsolescence.
- Lead the development and implementation of a future-oriented product strategy and roadmap, grounded in an understanding of IHG’s business operations, customer insights, market dynamics, competition, and distribution capabilities.
- Communicate product information effectively to stakeholders, including roadmaps, specifications, value propositions, and competitive intelligence, while establishing cross-departmental alliances to support product initiatives and reporting to the PMO.
- Define product needs via a “roadmap” of initiatives mapped out over a predetermined cycled timeline.
- Identify and deliver both incremental enhancements and transformative, game-changing functionalities to maintain and advance IHG’s competitive position.
Other
- Bachelor’s or Master’s degree in Hotel Management, Industrial Engineering, Business, Information Systems, or a related field, or a minimum of 8 years of an equivalent combination of education and relevant work experience
- Minimum 2 years leading end-to-end product lifecycles from ideation through development, launch, and post-launch performance evaluation
- Japanese language proficiency at a minimum of JLPT N2 level (or equivalent)
- Commit to working during Japan’s business hours to conduct company business effectively
- Ability to work in a hybrid way, blending office and remote working collectively
