Thrivent's operating model product teams need a Manager, Product to lead product discovery efforts and improve product performance by overseeing effective delivery of product improvements and successfully marketing and promoting their product with users. Specifically, the Product Manager for the Travel Experience Product will shape and activate a dedicated team focused on delivering safe, flexible, cost-effective, and satisfying travel experiences for all company travelers.
Requirements
- Understand fundamentals of iterative development, software development process and procedures.
- Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design.
- Passion and understanding of new technology and trends.
- Certified Product Manager or similar certification.
- Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements.
- Demonstrated success in developing and launching products or services focused on customer experience, safety, or travel.
- Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle.
Responsibilities
- Responsible for the long-term product roadmap as part of a larger business strategy.
- Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions.
- Consistently and iteratively ensures that business strategies are being executed through product roadmaps.
- Leads team collaboration to manage and prioritize product roadmap and releases across multiple products.
- Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective.
- Identifies and tracks performance metrics both evergreen key performance indicators to monitor the overall health of the product and objectives to focus efforts on making specific, measurable improvements to experiences that drive positive outcomes.
- Engages with customers and users on a regular basis to uncover implicit and explicit needs and translate to product hypothesis which are tested and refined to deliver solutions.
Other
- A player-coach role, the Manager, Product brings together the individual skillsets of a product manager with those of a leader of people.
- They are responsible for the long-term strategy and vision for a set of products as well as for the performance and growth of the product practitioners on the product team(s) they oversee.
- They partner effectively with, and provide clarity and inspiration to, other disciplines on their team (business, design, engineering, analytics, etc.) and lead collaboration efforts with stakeholders from other teams across Thrivent to align on priorities and develop effective solutions to user challenges to optimize the end user experience.
- A Mgr, Product typically will have deep experience as a product manager and aspire to manage both products and people.
- This role typically has direct supervision responsibilities for between 1 and 4 product owners.
