Syndigo needs to drive operational, communication, and stakeholder engagement processes to ensure successful product delivery and adoption, and to manage the administration and governance of product platforms, oversee go-to-market processes, and manage release communications.
Requirements
- Proficiency with Jira, Confluence, and ProductBoard (or similar platforms).
- Strong understanding of product lifecycle management, go-to-market processes, and Agile/SDLC frameworks.
Responsibilities
- Manage administration and process ownership for ProductBoard, Jira, and the Product intranet.
- Oversee go-to-market and commercialization activities, including feature demos, release communications, and stakeholder engagement groups.
- Serve as the key communication bridge between product teams, internal stakeholders, and clients to ensure feedback is captured and incorporated into product planning.
- Track and report on product delivery health using dashboards, Jira reports, and other metrics tools.
- Partner with product management, UX, engineering, and business stakeholders to support cross-functional alignment and execution.
- Identify risks, gaps, and blockers across migrations, releases, and GTM activities; proactively drive resolution.
- Support continuous improvement in product operations and commercialization processes to enable scale.
Other
- This position is open to candidates in the Chicagoland area
- Manage, mentor, and develop a team of Project Managers, ensuring clear goals, accountability, and alignment with business priorities.
- 7+ years of experience in product operations, commercialization, or program management within a technology-driven environment.
- 3+ years of experience managing or mentoring project managers or cross-functional teams.
- Exceptional communication skills, with the ability to influence stakeholders and simplify complex product updates.
- Proven ability to manage multiple initiatives and stakeholders simultaneously in a fast-paced environment.
- Bachelor's degree in business, engineering, or related field; advanced degree a plus.
