ActiveCampaign is looking for a Manager, Product Design to lead the evolution of their design system, champion AI-native tools, and empower designers to build intuitive, impactful products for their autonomous marketing platform. The goal is to ensure strong design foundations and efficient processes to help customers achieve their goals.
Requirements
- Proven expertise in building or evolving design systems, including components, tokens, accessibility standards, and governance models
- A developing fluency in emerging AI-native design tools and a vision for how these technologies can accelerate team workflows and reduce manual overhead
- Direct experience designing for platform complexity, scalability, and multi-journey consistency in a SaaS environment
- Strategic systems thinking with the ability to connect business strategy and user needs into scalable design frameworks, balanced with strong operational skills to manage complex projects
Responsibilities
- Lead and mentor a team of talented designers, guiding their craft, confidence, and career development to deliver scalable, accessible, and visually coherent work
- Champion our design system as a strategic asset, driving its evolution to enhance efficiency, accessibility, and consistency across every product experience
- Scale AI-native design practices by encouraging your team to leverage AI as a thought partner and workflow accelerator in prototyping, ideation, and daily workflows
- Partner with Product and Engineering leadership to ensure design influences strategic priorities, facilitating workshops that connect design decisions directly to business outcomes
- Champion a data-informed user experience by reviewing usability insights and customer feedback to guide your team in designing workflows that measurably improve customer outcomes
- Drive operational excellence by managing project timelines and balancing team capacity to ensure milestones are met without sacrificing quality or craft
Other
- 5+ years of experience in product design, with 2+ years of experience successfully mentoring or managing a product design or design systems team
- Exceptional communication skills and a commitment to inclusive design, with the ability to make design decisions clear to both technical and non-technical stakeholders.
- A growth mindset with the curiosity and adaptability needed to navigate ambiguity and proactively evolve both your team and the design system
