Capital One is looking to solve the problem of leveraging AI and ML technologies to drive innovative and delightful customer experiences, and to identify and evaluate best-in-class third-party products to support this goal.
Requirements
- Experience with latest AI/ML technologies such as Generative AI, Multi-agentic systems, AI Safety, AIOps, AI Observability and Governance
- Experience translating business strategy and analysis into consumer facing AI products
- 2+ years of experience in innovative technology environments that embrace public cloud and open source technologies
- 2+ years of experience building business-critical AI and Machine Learning products
- Familiarity with vendor evaluations and selection
- Experience working with software engineering and data science teams
- Experience with human-centered design principles and technological innovation
Responsibilities
- Cultivate a thorough understanding of the problem space and key audiences related to Generative AI at Capital One
- Develop and communicate a compelling vision through clear and concise presentations, documents and demos of your product’s developer experience
- Make difficult trade-off and prioritization decisions by working backwards from a customer need and quantifying the value or strategic benefits of your recommendations
- Build and maintain partnerships with peers, customers and stakeholders that enable collaboration towards shared goals
- Invest in support, training and documentation materials and processes that enable self-service adoption for customers and effective contribution models with partners
- Manage day-to-day execution across several tech teams, influencing roadmaps to deliver results for target users
- Collect and analyze data to track progress, quantify impact and inform decisions
Other
- At least 3 years of experience working in Product Management
- Bachelor's Degree in a quantitative field or Master's Degree in a quantitative field or an MBA with a quantitative concentration
- Strong influence skills to improve the overall enterprise ecosystem
- Ability to work with non-technical stakeholders and senior leaders
- Travel requirements not specified
