Datadog needs to enable product excellence at scale across its thirty standalone products on a single platform, driving consistency, efficiency, and quality through robust product operations.
Requirements
- 4+ years of product operations or related experience in a B2B saas or high-growth consumer technology company.
- Strong operational mindset with the ability to implement scalable, repeatable processes.
Responsibilities
- Build, refine, and scale processes for roadmap planning, customer feedback integration, and launch execution.
- Develop tooling and create standards for key product management processes (feedback intake, roadmap prioritization, product execution)
- Lead product-wide communications and operational support for major events such as user conferences, product summits, all-team meetings, and cross-functional forums.
- Incorporate user voice into the product development process.
- Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, and education needed to succeed.
- Partner with product, engineering, marketing, and other stakeholders to ensure smooth product lifecycles, launches and communication.
Other
- Manage and develop a team of product operations specialists, providing mentorship, feedback, and career development.
- Establish clear expectations and operational best practices to ensure consistent, high-quality team output.
- Foster a culture of accountability, growth, and collaboration within the product team.
- Experience managing and developing team members, with a track record of building strong team performance.
- Excellent communicator and cross-functional collaborator, comfortable representing the team to product leadership at the VP+ level.
- Hands-on manager, able to balance and employ both judgement and execution.
