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Manager – Production Technology Support

NBCUniversal

$120,000 - $150,000
Sep 11, 2025
Englewood, NJ, USA • New York, NY, USA
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Versant Media is looking to solve the problem of providing best-in-class live television production support and maintaining a dynamic team to support Enterprise Technology, Broadcast, and Production systems across Versant Media globally.

Requirements

  • Knowledge of SMPTE 2110 standards
  • Experience with Evertz products, including control systems such as Magnum, EXE Routers, SDVN, VUE, VIP, and more
  • Experience with SONY Production Switchers, Studio Cameras, and other Studio systems
  • Experience with audio systems: Calrec, LAWO, Pro Tools, RTS/Bosch/ClearCom Intercoms, ENCO
  • Experience with VizRT, Ross, and Chyron
  • Experience with Front of House, audience Public Address, and Actors’ Call systems
  • Experience with Transmission, Fiber, and Encode/Decode Distribution and Transport Systems

Responsibilities

  • Build and maintain a strong support engineering team
  • Maintain team schedules that allow for optimal facility and production coverage including meeting project deadlines and major events
  • Provide around-the-clock technical support and maintain a complex broadcast production environment consisting of multiple studios and production control rooms
  • Track and resolve on/off air reliability tickets as well as communicate with leadership on the status
  • Consistently track and maintain JIRA support instance
  • Monitor and oversee operational readiness of current facilities, maintaining in-depth understanding of all relevant technical systems
  • Coordinate the activities of teams involved in the maintenance, support, deployment, and configuration of broadcast equipment

Other

  • Bachelor’s degree in Film Production, Broadcasting, Computer Science, Electrical Engineering or related fields, or equivalent work experience
  • 2+ years of management or supervisory experience, including providing performance feedback
  • Must be willing to work evenings, overnights, weekends, and holidays with little or/no notice, depending on production schedules
  • Must be available at all times for team work escalations
  • Onsite: This position has been designated as onsite, meaning that the position is expected to contribute from a Versant worksite