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Manager – Software Engineering

ServiceNow

$163,600 - $286,300
Aug 20, 2025
Santa Clara, CA, USA
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ServiceNow's Core Platform Runtime Engineering team is responsible for building foundational technologies for the enterprise platform, focusing on scalability, security, and high-performance components for mission-critical applications. They aim to enhance the platform with AI-driven automation and governance.

Requirements

  • 6+ years of experience with technologies relevant to SN and advanced coding skills
  • Experience with open source tools and agile development environments
  • Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
  • An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems

Responsibilities

  • Designing and delivering scalable, secure, and high-performance components that support mission-critical applications on our platform.
  • JVM at scale, caching, event processing, cluster state management, log management, etc.
  • Asynchronous message bus, transaction/session processing, scheduler, and record watcher, etc.
  • Usage tracking & insights to support intelligent AI-driven automation and governance.
  • Scaling the platform using cutting-edge technologies that enable seamless growth and reliable performance, contributing to the evolution of the Now Platform.

Other

  • Manage product development activities
  • Work with product management, design, support and other dev teams to create high-quality solutions
  • Manage daily activities of the development team
  • Solve difficult and sometimes ambiguous problems
  • Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Ability to execute a project based on our priorities, context, risks and desired outcomes