ServiceTitan is looking for a technical leader to manage all technical aspects of an engineering team, focusing on improving efficiency, performance, and quality of their products, particularly in Machine Learning and AI-driven scheduling and dispatch automation.
Requirements
- Experience with large scale enterprise web/SaaS applications
- Expert-level knowledge of: Microsoft .NET technology stack (C-Sharp / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
- Taking existing monolithic applications to a domain based, service-driven paradigm
- Experience with large scale 3rd party integrations
- Basic Microsoft Windows administration skills including IIS administration
- Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
- Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
Responsibilities
- Own from end to end the short and long term technical vision of your team
- Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
- Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
- Identify opportunities to extract or develop systems beneficial for multiple teams
- Mentor and guide Engineers across engineering as a whole
- Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
- Contribute to the roadmap and resource planning
Other
- Ability to empathize with our users and champion their experience.
- Strong communication and technical writing skills
- B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field.
- Flextime, recognition, and support for autonomous work
- Holistic health and wellness benefits
