ServiceTitan is looking for a technical leader to manage all technical aspects of an engineering team, focusing on improving efficiency, performance, processes, and quality across the entire engineering team, while also driving innovation in areas like Machine Learning and AI-driven scheduling and dispatch automation.
Requirements
- Experience with large scale enterprise web/SaaS applications
- Expert-level knowledge of: Microsoft .NET technology stack (C / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
- Taking existing monolithic applications to a domain based, service-driven paradigm
- Experience with large scale 3rd party integrations
- Basic Microsoft Windows administration skills including IIS administration
- Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
- Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
Responsibilities
- Own from end to end the short and long term technical vision of your team
- Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
- Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
- Identify opportunities to extract or develop systems beneficial for multiple teams
- Mentor and guide Engineers across engineering as a whole
- Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
- Determine metrics for success and constantly measure them
Other
- Ability to empathize with our users and champion their experience.
- Strong communication and technical writing skills
- Contribute to the roadmap and resource planning
- Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
- Flextime, recognition, and support for autonomous work
