GoFundMe is looking for a Software Engineer Manager (Checkout) to optimize conversion, minimize friction, and deliver a high-performance, reliable, secure, and delightful checkout experience for donors.
Requirements
- 8+ years of software engineering experience in consumer-facing or commerce platforms.
- 3+ years of engineering management experience leading cross-functional teams.
- Deep experience in online commerce, checkout flows, or customer-facing payment flows.
- Proven ability to optimize conversion, performance, and UX.
- Experience integrating payment systems and ensuring reliability at scale.
- Data-driven mindset: experimentation, A/B testing, analytics, and metrics-informed decisions.
- Expertise in web and mobile performance optimization, observability, and instrumentation.
- Familiarity with micro-frontends, server-side rendering, and modern frontend frameworks (React, TypeScript).
Responsibilities
- Lead, mentor, and grow a team of engineers responsible for checkout and donation flows across web and mobile.
- Define and drive the technical roadmap for performance, reliability, and conversion optimization.
- Integrate and maintain payment processors, gateways, and fraud/risk controls while ensuring PCI compliance and donor trust.
- Drive performance excellence: page load, interactivity, error monitoring, and global scalability.
- Own engineering best practices, CI/CD, observability, and technical debt reduction.
- Partner with Product and Design to deliver intuitive, accessible, and high-converting donor experiences.
- Collaborate with Analytics and Data Science to measure, experiment, and optimize conversion funnels.
Other
- This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA.
- Excellent communication and stakeholder management skills.
- BS/MS in Computer Science, Engineering, or equivalent practical experience.
- Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges.
- Track record of building high-performing engineering teams and mentoring senior engineers.
