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Manager, Software Engineering Management

ServiceNow

$163,600 - $286,300
Aug 26, 2025
Santa Clara, CA, US
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ServiceNow is looking to hire a manager to oversee product development activities and manage a team of engineers to create high-quality, AI-enhanced solutions.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 6+ years of experience with technologies relevant to SN and advanced coding skills
  • Experience with open source tools and agile development environments
  • Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
  • An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
  • Ability to execute a project based on our priorities, context, risks and desired outcomes

Responsibilities

  • Manage product development activities
  • Work with product management, design, support and other dev teams to create high-quality solutions
  • Manage daily activities of the development team
  • Solve difficult and sometimes ambiguous problems
  • Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Other

  • Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
  • ServiceNow is an equal opportunity employer.
  • If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
  • For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
  • All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.