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Manager, Software Engineering Management

ServiceNow

$163,600 - $286,300
Oct 16, 2025
Santa Clara, CA, US
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ServiceNow is looking to hire a candidate to manage product development activities and lead a team of engineers to create high-quality solutions, solve complex problems, and enhance the engineering team's capabilities.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 6+ years of experience with technologies relevant to SN and advanced coding skills
  • Experience with open source tools and agile development environments
  • Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
  • An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
  • Ability to execute a project based on our priorities, context, risks and desired outcomes

Responsibilities

  • Manage product development activities
  • Work with product management, design, support and other dev teams to create high-quality solutions
  • Manage daily activities of the development team
  • Solve difficult and sometimes ambiguous problems
  • Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Other

  • FD21
  • Work Personas
  • Equal Opportunity Employer
  • Accommodations
  • Export Control Regulations