ServiceNow Digital Technology is redefining IT with a focus on transformation, experience, AI-driven automation, innovation, and growth to deliver delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- At least 6 -10 years of experience in application development, system architecture, and production support for enterprise-level solutions.
- A minimum of 2 - 3+ years leading diverse, distributed engineering teams across geographies.
- Proficiency in one or more programming languages such as Java, C++, Ruby, Shell, or JavaScript.
- Experience working with front-end frameworks like AngularJS, ReactJS, or Bootstrap.
- Familiarity with open-source tools and agile development methodologies.
- A strong understanding of software development best practices, including architecture, design patterns, and development processes.
Responsibilities
- Build high-impact cloud software for businesses using a market-leading development platform.
- Lead the design, development, and delivery of scalable, high-quality software solutions that align with organizational goals and stakeholder needs.
- Collaborate with product management, design, support, and engineering teams to deliver cohesive and thoughtful solutions.
- Approach complex and ambiguous challenges with a problem-solving mindset.
- Oversee team operations including resource planning, hiring, mentoring, and development, while building and maintaining a high-performing engineering team.
Other
- Foster a positive, inclusive team culture that encourages individuals to do their best work and deliver outstanding customer experiences.
- The ability to connect technical deliverables to business outcomes, collaborating with product owners to ensure value realization.
- Excellent communication and collaboration skills to manage cross-functional discussions and dependencies effectively.
- Experience in domains such as Partner Relationship Management (PRM) or Customer Relationship Management (CRM) is a plus.
- A proactive attitude and sense of ownership to succeed in a fast-paced environment**.
