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Manager, Software Engineering, Platform

Ripple

$192,000 - $240,000
Dec 4, 2025
San Francisco, CA, US
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Ripple is looking to solve the problem of managing and improving the reliability, availability, and developer experience of its core infrastructure and internal development platform to support its mission of improving the global financial system.

Requirements

  • Strong familiarity with AWS tools and services
  • Experience building & operating highly reliable distributed systems in a cloud environment
  • Demonstrated experience in improving the reliability and operational automation of complex, multi-tier systems
  • Experience with monitoring systems and incident management
  • Experience operating software as a service
  • Experience participating in incident response

Responsibilities

  • Manage a team maintaining infrastructure, Internal Development Platform, and Ripple product accessibility.
  • Overseeing the development and reliability of key infrastructural components related to compute, build, integration, deployment, secure access among others.
  • Building and operating production software at internet scale
  • Owning, crafting, and maintaining processes and tooling for infrastructure organization, while incorporating your own tooling and processes.
  • Support operations for infrastructure features and services
  • Build in observability for internal infrastructure services as well as provide related observability frameworks for applications
  • Minimize our mean time to resolve incidents by reacting to monitoring alerts, problems reported by employees or customers in a timely manner

Other

  • 10+ years of total experience with 5+ years of management experience in building and leading diverse software infrastructure engineering teams.
  • Customer-focused curiosity, passion for technology, pragmatic thinking, ability to jump into an ambiguous area, and break down complex problems
  • A strong product mindset along with experience in delivering large complex projects collaborating with a variety of cross-functional stakeholders that are technology, operations or business focused.
  • Experience working in the FinTech a plus
  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders