7-Eleven is seeking a Manager, Software Engineering to lead the strategy, implementation, and optimization of their Salesforce & PDI platform to align Salesforce solutions with business objectives and support end-to-end fuel supply chain management.
Requirements
- 8+ years of experience with Salesforce, with at least 2 years in a leadership or management role.
- Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant) strongly preferred.
- Strong understanding of Salesforce architecture, object model, and best practices.
- Proven experience with Apex, Visualforce, Lightning Components, Flow, and API integrations.
- Experience with PDI Fuels software suite, which supports end-to-end fuel supply chain management, including fuel pricing, logistics, dispatching, and back-office operations for convenience retailers and petroleum marketers.
- Integration of PDI with 3rd-party systems such as SAP, Salesforce, or ERP platforms
- API integrations with POS systems (e.g., Verifone, Gilbarco)
Responsibilities
- Lead the day-to-day administration and development of the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Manage a team of Salesforce professionals, including admins, developers, and analysts.
- Serve as the primary liaison between business units and the Salesforce team to translate business needs into effective technical solutions.
- Drive continuous improvement and best practices for CRM processes and data integrity.
- Oversee Salesforce project delivery – including requirement gathering, design, development, testing, and deployment.
- Ensure data quality, security, and compliance across all Salesforce instances.
- Manage integrations between Salesforce and third-party applications/tools.
Other
- Bachelor’s degree in computer science, Information Systems, Business, or a related field.
- Provide ongoing training and support for end-users to maximize adoption and system utilization.
- Ability to lead cross-functional teams and manage stakeholders.
- Strong project management skills; PMP or Agile/Scrum experience a plus.
- Excellent communication, problem-solving, and interpersonal skills.
