The OCC needs a Manager, Software Engineering to lead the platform team in planning, designing, developing, testing, and deploying technology solutions. This role requires creative problem-solving, effective communication, and proactive technical decision-making to achieve objectives within a fast-paced agile and distributed development environment.
Requirements
- Knowledge of system architecture and data analytics
- Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (e.g., Jira, Confluence, Workday, Oracle Cloud, etc.)
- Working knowledge of JavaScript
- Knowledge of various IT processes and best practices
- Knowledge of Agile Development framework and effective SCRUM techniques
- ServiceNow Certified Master Architect
- ServiceNow Certified Technical Architect
Responsibilities
- Plans a strategic roadmap for the platform and manages the delivery of complex projects which may involve multiple systems
- Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
- Provides leadership to solution development teams to ensure integrated architecture, and proactively engages with teams to promote process and organizational improvements that enhance overall platform effectiveness
- Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various OCC standards around coding, testing, and documenting the systems you develop
- Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team
- Leads data management and reporting efforts to promote a stable architecture and usable platform
- A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share
Other
- Manage a development team
- Excellent oral and written communication skills
- Ability to create and present executive level presentations
- Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity
- Work experience in regulated Financial Services industry