Apple is looking to solve the problem of delivering high-quality software features that perform at their best for customers across the globe, by hiring a Manager & Software Integrity Engineer to lead and mentor a team of engineers and contribute to ensuring the company delivers amazing software features.
Requirements
- 3+ years of experience diagnosing and triaging software issues
- Experience with scripting languages such as Python and JavaScript for both personal productivity and guiding team automation efforts
- Experience with bug/issue ticketing systems and workflow optimization
- Deep understanding of bug triage processes and software development lifecycle in a large-scale environment
- Experience leading cross-functional initiatives and collaborating with diverse engineering and product teams
- Strong analytical and problem-solving skills, with ability to identify both immediate issues and systemic patterns
- Experience managing and mentoring a technical team, including performance management and career development
Responsibilities
- Lead and mentor a team of impactful decision makers, problem solvers, debuggers, and engineers
- Personally investigate and analyze critical issues to help ship great software to users of all Apple hardware
- Screen and triage incoming bug reports, analyze logs, and prioritize user feedback
- Identify emerging trends and empower the team to communicate these insights from issues filed by Apple employees, external developers, and users
- Drive strategy and execution for improving team efficiency through building, maintaining, and adopting automation tools
- Define team goals, establish clear metrics for success, ensure alignment with organizational objectives, and personally contribute to achieving those goals through hands-on technical work
- Participate in critical bug triage work that defines the team
Other
- Bachelor's degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement
- Excellent verbal and written communication skills, with ability to communicate effectively across all levels of the organization
- Ability and willingness to strictly manage time spent on both individual contributions and team oversight
- Eagerness to learn new things, grow your own skills, and foster continuous learning within your team
- Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services
